Legal Document
bf88e Privacy Policy
Your personal information is completely safe with us. Read this policy for details — how information is collected, stored, and protected.
Introduction & Purpose
bf88e is an online betting and casino platform operated for players in Bangladesh. We believe that every user's personal privacy is a fundamental right. This Privacy Policy ("Policy") explains how bf88e collects your personal information, how it is used, where it is stored, and when it is shared with third parties.
By using this platform, you acknowledge that you have read this policy and agree to the terms described in it. If you do not agree with this policy, please refrain from using the platform.
This policy may be updated from time to time. If any significant changes are made, we will notify you through your registered contact channel. The latest version will always be available on this page.
This policy applies to all services, web pages, mobile versions, and related communication channels of the bf88e platform.
Information We Collect
bf88e collects various types of information that are necessary to improve your experience and ensure the security of the platform. The information collected is divided into three main categories:
2.1 Information You Provide Directly
When you create an account, use our services, or contact us, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport number (for identity verification)
- Residential address
- Payment method details (bKash, Nagad, Rocket, Upay account details)
- Conversation records with the support team
2.2 Automatically Collected Information
When you use the platform, certain technical information is collected automatically:
- IP address and device type
- Browser type and operating system
- Login time, date, and session duration
- Page visit history and activity logs
- Cookie and local storage data
2.3 Information Received from Third Parties
In some cases we may receive information through trusted partners or service providers, such as identity verification agencies or payment processors. This information is used solely to ensure the security of your account and the quality of our services.
Purpose of Using Information
bf88e uses your personal information only for lawful and legitimate purposes. The main purposes are described below:
Account Management
Information is used for registration, login, account verification, and identity confirmation.
Transaction Processing
To smoothly complete deposits and withdrawals through bKash, Nagad, Rocket, and Upay.
Security & Fraud Prevention
To detect and prevent unauthorized access, suspicious activity, and fraudulent transactions.
Customer Support
To resolve your issues through 24/7 live chat and email support.
Platform Improvement
To analyze user experience and improve the platform's functionality and features.
Relevant Communications
To keep you informed about important account notifications, transaction confirmations, and policy changes.
Cookies & Tracking Technologies
bf88e uses cookies and similar tracking technologies on its platform. Cookies are small text files stored in your browser that help improve your experience.
4.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. Maintaining login sessions, verifying security tokens, and remembering your preferred language and currency settings — these tasks are handled through essential cookies. Disabling these cookies may prevent the platform from working properly.
4.2 Analytical Cookies
These cookies help us understand how users are using the platform — which pages are visited most, where issues arise, and where service quality needs to be improved. Collected data is always aggregated and anonymous.
4.3 Functional Cookies
These cookies are used to remember your personalized settings, preferred game categories, and language preferences. They make each of your visits more comfortable.
You can control or delete cookies at any time from your browser settings. However, disabling cookies may limit some features of the platform.
Information Disclosure & Sharing
bf88e does not sell, rent, or share your personal information with unauthorized third parties. However, information may be disclosed in a limited scope in the following circumstances:
5.1 Service Provider Partners
The minimum necessary information is shared with trusted partners to provide essential services such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, technical infrastructure, and customer support. These partners operate under strict confidentiality agreements.
5.2 Legal Obligations
If a valid directive is received from a legal or regulatory authority, or a court order exists, bf88e may be required to disclose information to comply with applicable law. In such disclosures, we always provide only the minimum necessary information.
5.3 Fraud & Security Protection
Information may be used where necessary to protect the security of the platform, protect assets, or safeguard other users.
5.4 Business Transfers
In the event of a future merger, acquisition, or asset transfer, user information may be transferred. However, in such circumstances the new authority will be required to follow this privacy policy.
Data Security Measures
bf88e adopts industry-standard technical and organizational measures to protect your personal information. We believe a secure platform is a trustworthy platform.
- SSL Encryption: Every connection on the platform is secured by SSL/TLS encryption, so third parties cannot read or alter data during transmission.
- Encrypted Storage: Sensitive information such as payment details is stored in encrypted form.
- Access Controls: Only authorized staff can access user information where necessary, and only in strict compliance with internal protocols.
- Regular Security Reviews: Our systems undergo regular security testing and any vulnerabilities are addressed promptly.
- Two-Factor Authentication: Additional verification measures are in place to protect accounts.
- Data Minimization Policy: Only the information that is needed is collected — nothing more.
In the event of any data security breach, we will notify affected users as quickly as possible and take the necessary steps.
Data Retention Period
bf88e retains your information for as long as necessary to fulfill the relevant purpose or as required by legal obligations.
7.1 Active Accounts
All account and transaction information is retained while your account is active. This helps you view your complete history and resolve disputes.
7.2 Closed Accounts
Even after an account is closed, some information may be retained for a defined period in accordance with applicable legal and regulatory requirements. Once that period has passed, the information is securely deleted or anonymized.
7.3 Automatically Collected Data
Session logs and browsing data are generally retained for a short period and deleted after security analysis.
Your Rights & Controls
bf88e believes that every user should have adequate control over their own personal information. You have the following rights:
Right of Access
You have the right to receive a copy of the information we hold about you.
Right of Rectification
If any of your information is incomplete or incorrect, you have the right to request that it be corrected.
Right of Erasure
In certain circumstances you may request that your personal information be deleted, provided there are no legal obligations requiring its retention.
Right to Object
You have the right to object to certain types of data processing and to opt out of marketing communications.
To exercise these rights, contact our support team via live chat or email. We will process your request as quickly as possible.
Protection of Minors
bf88e strictly provides services only to individuals aged 21 or older. We do not knowingly collect or process personal information of any minor.
We conduct an age verification process at the time of account registration. If for any reason we become aware that a person under the age of 21 is using an account, that account will be closed immediately and the associated information will be securely deleted.
If you become aware of a minor using an account, please contact us. We will take action promptly.
Third-Party Services & Links
The bf88e platform may integrate services from game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI, and others), payment processors, and technology partners. These third parties have their own privacy policies and their data practices are entirely under their own responsibility.
bf88e is not responsible for the privacy practices of third parties. We advise you to read the privacy policy of any third-party service before using it.
Only the minimum information necessary to provide the service is shared with our partner service providers, and they are always bound by a confidentiality agreement.
Policy Changes & Updates
bf88e reserves the right to update this privacy policy from time to time. This policy may be revised due to changes in the scope of services, technological developments, or legal requirements.
If any significant changes occur, we will notify you in advance via your registered email or platform notification. Continuing to use the platform after changes have been made means you have accepted the new policy.
The latest version of this policy will always be available at bf88e.mom/privacy-policy. We recommend that you review this policy periodically.
Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights, our support team is always ready to help.
Live Chat Support
Available 24/7. Assistance is available in both Bengali and English.
Email Contact
[email protected] — Write to us by email for privacy-related requests.
We will try to respond to your request as quickly as possible. Our support team operates on Bangladesh Standard Time (BST, UTC+6).